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South Africa is currently experiencing a shortage of an estimated 70,000 plus information and communication technology (ICT) professionals, which is compounded by the fact that the number of ICT graduates is now showing a decline. At an organisational level, the effective use of ICT for organisational information management is difficult without having appropriately ICT-skilled (e-skilled) employees. The shortage of e-skills in South Africa and much of Africa forces companies to work at retaining their existing e-skilled professionals, but this task is becoming increasingly difficult. Thus, this study established the objective to explore the factors that contribute to the retention of skilled ICT professionals in one international consulting organisation in South Africa, which also might bear relevance to other similar organisations operating in many other African countries.

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